Setup
The Email section is where you specify the name and email address for both outgoing mail and where recipients can reply to. If the user settings are not set up for Display and Reply-To email information, then these company settings will be used. This information is optional, and you may also choose to display all outgoing email from a single address, using the SMTP setup in the Server Administration.
Sender Information
Display Name – The name of the sender that appears for email recipients.
Email Address – The email address of the sender that appears for email recipients. You may need to enable SMTP Relay configuration settings with your email provider, in order for this feature to work. In some circumstances, the email provider may replace this to prevent spoofing.
BCC copies to – The email address that the sender wants blind copies of the email sent to. This information is optional.
Reply-To Name – When the recipient replies, the name of who will receive their reply.
Reply-To Address – When the recipient replies, the email address of who will receive their reply.
Email Settings from older created databases
If you have been using Spire from versions older than 3.9, you may also see an additional section within the Custom area for Outgoing Server Information.
Outgoing Server Information
This section is only available for legacy support. This section is suppressed for more recent database creation, as the expectation is that SMTP settings are configured in a single place, the SMTP configuration within Spire Server Administration.
SMTP Server – This is the internet providers SMTP info
Username – Usually their email address.
Password – Usually their email password. If the provider does not require secured SMTP this may be left blank.
Encryption – Many providers require encryption to be on. Choose None or TLS.
Encryption Port – 25, 465 and 587 are common.
It can sometimes be difficult to get the correct information from the internet provider. Always test with a known address to prove all the necessary firewall settings are correct.