Setup
The Email section is where you specify the name and email address for both outgoing mail and where recipients can reply to. The outgoing server information is primarily here for legacy reasons, where you could define the SMPT connection specifically for this company, but it is better practice to use the SMTP configuration in the Spire Server Administrator to cover all companies. If the user settings are not set up for Display and Reply-To email information, then these company settings will be used. Some companies only require the company email settings to be configured, where all outgoing email is displayed as from a single address, using the SMTP setup in the Server Admin.
Outgoing Server Information
SMTP Server – This is the internet providers SMTP info
Username – Usually their email address.
Password – Usually their email password. If the provider does not require secured SMTP this may be left blank.
Encryption – Many providers require encryption to be on. Choose None or TLS.
Encryption Port – 25, 465 and 587 are common.
Sender Information
Display Name – The name of the sender that appears for email recipients
Email Address – The email address of the sender that appears for email recipients
BCC copies to – The email address that the sender wants blind copies of the email sent to. This information is optional.
Reply-To Name – When the recipient replies, the name of who will receive their reply.
Reply-To Address – When the recipient replies, the email address of who will receive their reply.
It can sometimes be difficult to get the correct information from the internet provider. Always test with a known address to prove all the necessary firewall settings are correct.