This guide provides detailed information on installing, setting up and using Spire on your system. However should you find yourself with a problem that you cannot answer with the provided tools, please contact your Spire Partner.

When you call your Spire Partner, please be at your computer and prepared to provide the following information:

  • Product name and version number.
  • The exact wording of any messages that appeared on your screen.
  • Can you reproduce the steps taken prior to the problem?
  • How you tried to solve the problem?
  • How did you try to solve the problem?


This document is provided to Spire clients for information and training purposes. They may make printed or electronic copies for the sole purpose of use and distribution among their own users.

The information and illustrations in this document belong to Spire and are private and confidential. Except for the above provision, no part of this document may be reproduced, transmitted, transcribed or stored in a retrieval system in any form and any means, electronic, mechanical or otherwise without the prior written permission of Spire.

The information in this document is provided for informational use only and is subject to change without notice. Information in the document has been carefully checked and is believed to be accurate. However, Spire assumes no responsibility for errors or inaccuracies that may be contained in this document or in the use to which it may be put.

All third party trademarks, trade names or company names that appear in this document are used for identification purposes only and are the property of their respective owners.

Spire Systems Inc.
309 – 9440 202nd Street
Langley, B.C. V1M 4A6

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